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  • Writer's pictureR.D. Lieberman,Consultant

GAO Sustain & Effectiveness Rates Remain Relatively Stable in FY 2019

The Government Accountability Office (“GAO”) released its annual bid protest report to the Congress for fiscal year 2019 on November 5, 2019 (B-15866). The GAO actually received 2,198 protests in fiscal year (“FY”) 2019 but dismissed or immediately denied or dismissed a substantial number of them, while actually considering and issuing decisions on 587 protests, known as “merit decisions.” This was a small increase compared to FY 2017.

The GAO sustain rate decreased only two percent, from 17 percent in FY 2017 to 15 percent in FY 2018.

The GAO bid protest statistics for fiscal years 2015-2019 were as follows:

GAO Bid Protest Statistics for Fiscal Years 2015-2019

FY2015 FY2016 FY2017 FY2018 FY 2019

Merit decisions 587 616 581 622 587

Sustained 68 139 99 92 77

Sustain rate 12% 23% 17% 15% 13%

Effectiveness rate 45% 46% 47% 44% 44%


Dispute Resolution

(ADR) cases 103 69 81 86 40

ADR success

rate 70% 84% 90% 77% 90%

Hearings 3% 2.5% 2% 0.5% 2%

(No. of cases) 31 27 17 5 21

The “effectiveness rate” remained about the same, about 44 percent in 2017 and in 2018. These are protests where the protester obtains some form of relief from the agency, either as a result of voluntary agency corrective action or the protest being sustained.

The percentage of cases where the GAO conducted a hearing remained small—generally only 2 to 3 percent of the cases

GAO also reported that:

· There were no instances in which a federal agency did not fully implement a GAO recommendation; and

· GAO issued its decision on every protest within 100 days, as required by law, although it did toll the deadlines because of the government shutdown between December 2018 and January 2019.

Finally, the GAO reported on the most prevalent reasons for sustaining protests that were actually resolved on the merits in FY 2017. These were:

1. Unreasonable technical evaluation

2. Inadequate documentation of the record

3. Flawed selection decision

4. Unequal treatment

5. Unreasonable cost or price evaluation

The GAO also noted that a significant number of protests it received did not reach a decision on the merits because agencies voluntarily took corrective action rather than defend the protest on the merits.

For other helpful suggestions on government contracting, visit:

Richard D. Lieberman’s FAR Consulting at, and Mistakes in Government Contracting at

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